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Support

1300 760 022 | support@corum.com.au

You can rely on Corum Health Services to provide the most comprehensive support
for your business – 7 days a week, 365 days a year.

Talk to us via phone, email, or LiveChat, and remember you can check out Online Help via your LOTS Start menu which includes quick ‘how-to’ guides and the latest Release Notes.

In-house technical support: 1300 760 022 | support@corum.com.au 

Standard Business Hours

Monday to Friday                      8:30am – 9:00pm AEST/ AEDT

Saturday                                   8:30am – 5:00pm AEST/ AEDT

Sunday                                      Emergencies Only (cannot trade or dispense at all)

Public Holidays*                        9:00am – 5:30pm AEST / AEDT

24/7 Emergency Only service (cannot trade or dispense at all) is active from our closing time until the next morning commences.

*On the upcoming national public holidays in 2019 – 2020, support hours will be as follows:

  • Monday, 23rd December 8:30am to 9pm AEDT
  • Tuesday, 24th December 8:30am to 9pm AEDT
  • Wednesday, 25th December Emergencies Only
  • Thursday, 26th December Emergencies Only
  • Friday, 27th December 8:30am to 9pm AEDT
  • Saturday, 28th December 8:30am to 5pm AEDT
  • Sunday, 29th December Emergencies Only
  • Monday, 30th December 8:30am to 9pm AEDT
  • Tuesday, 31st December 8:30am to 9pm AEDT
  • Wednesday, 1st January 2020 Emergencies Only
  • Thursday, 2nd January 2020 8:30am to 9pm AEDT
  • Friday, 3rd January 2020 8:30am to 9pm AEDT

Please note that we understand the above Public Holidays are not universal across all States and Territories in Australia and our Support team is rostered accordingly to ensure that service is maintained on those days.

At Corum Health Services we understand that you want to give your customers the best possible service, and that’s why we strive to do the same for you. In fact, we’ll even manage any relevant third party relationships for you so we can provide the quickest and most effective result for your business.

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